Privacy Policy

DispatchCore collects information necessary to provide our energy system management services. This includes personal data you provide when creating an account, such as your name, email address, company affiliation, and contact details. We also automatically collect technical data related to your use of our platform, including IP address, browser type, device information, and operational logs from your interaction with our digital tools for load forecasting and resource distribution.

The personal data we collect is used solely to operate, maintain, and improve the DispatchCore platform. This includes user authentication, providing access to system monitoring and forecasting tools, communicating service updates, technical support, and ensuring the security and stability of our infrastructure. We analyze aggregated, anonymized data to enhance our AI algorithms for energy load prediction and operational efficiency. We do not sell your personal information.

DispatchCore may share your information with trusted third-party service providers who assist in platform operations, data hosting, and analytics, under strict confidentiality agreements. We may disclose information if required by Canadian law or to protect the rights, property, or safety of DispatchCore, our users, or the public. In the event of a business transfer, such as a merger or acquisition, user information may be transferred as a business asset, subject to the promises made in this policy.

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure network architectures. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Operational data used for system analytics is anonymized where possible.

You have the right to access, correct, update, or request deletion of your personal information. You can manage your communication preferences and opt out of non-essential emails. To exercise these rights, please contact us at [email protected]. Residents of certain jurisdictions, including Canada, may have additional privacy rights under applicable laws. We will respond to your request in accordance with relevant data protection regulations.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

DispatchCore Inc.
896 Emard Pike Suite 848
Canada
Email: [email protected]
Phone: 818-256-9241

This policy is effective as of the last updated date. We may update this policy periodically, and any changes will be posted on this page.